Yes, we want to provide you with complete peace of mind and confidence in our products. That’s why we offer a comprehensive quality guarantee on all our jewelry for a full 2 years.

We have great confidence in the craftsmanship and durability of our jewelry. If you experience any issues with your jewelry within the warranty period, simply contact our customer support. Our team will be happy to assist you and find the best possible solution.

Please note that delivery times may be extended if the text contains non-Latin letters, emojis, or other symbols that are not part of our standard selection.

The vast majority of orders are delivered within the specified timeframes, but since final delivery depends on the shipping company, times are indicative and not a guarantee. We always prioritize fast production and shipping to ensure that your jewelry reaches you as quickly as possible.

Yes, you can include symbols and emojis in the engraving. When customizing the product on the product page, you can select symbols from our symbol options by clicking on the emoji button. Please note that if you use emojis from external sources, the appearance of the emoji may vary.

Yes, it is possible to engrave both sides of certain jewelry pieces. However, please note that additional fees may apply for double-sided engraving.